Support Center
Find answers to common questions or get in touch with our support team
Get Help
Choose the best way to reach our support team
Email Support
Get detailed help via email
Support@YourLotteryResultsAustralia.com
Response within 24 hours
Phone Support
Speak directly with our team
1800 LOTTERY (1800 568 837)
Mon-Fri 9AM-6PM AEST
Live Chat
Instant help when you need it
Available on website
Mon-Fri 9AM-6PM AEST
Frequently Asked Questions
Find quick answers to common questions
How do I register for an account?
Click the 'Register' button in the header, fill out the required information including your Australian ID details, and verify your email address. Registration takes less than 2 minutes.
What documents do I need for verification?
You'll need a valid Australian government-issued photo ID (driver's license or passport) and proof of address (utility bill or bank statement) dated within the last 3 months.
How quickly are winnings paid out?
Winnings are typically processed within 24 hours for verified accounts. Larger prizes may require additional verification and can take 2-5 business days.
Is my personal information secure?
Yes, we use bank-level 256-bit SSL encryption and comply with Australian privacy laws. Your information is stored securely and never shared without your consent.
What responsible gaming tools are available?
We offer spending limits, time limits, self-exclusion options, and reality checks. You can access these tools in your account settings or contact support for assistance.
How do I contact customer support?
You can reach us via email at Support@YourLotteryResultsAustralia.com, phone at 1800 LOTTERY, or through our live chat during business hours.
Need Immediate Help?
For responsible gaming support or urgent account issues, help is available 24/7
Gambling Help Online
1800 858 858
Free, confidential support 24/7
Lifeline Australia
13 11 14
Crisis support and suicide prevention